Freshers/Exp Job Openings in Bangalore/Hyderabad at IBM India - November 2013

Freshers/Exp Job Openings in Bangalore/Hyderabad For Technical Support Associate at IBM - November 2013  


Company Name : IBM

Qualification     : BE,B.Tech,Diploma,Any Graduate

Experience        : 0 - 2 Years

Job Location      : Bangalore,Hyderabad

Job Role           : Technical Support Associate



Eligibility:

# Any Graduate (10+2+3), B.E/B.Tech ,Any Post Graduates, Diploma Holders (10+3)

# Flunecy In Communications Skills (both spoken and written)/ soft skills

# Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. 

# Shifts will 24x7 in nature and can vary depending on geographies supported.

Skills:

# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

# Browser Support - Internet Explorer

# Strong computer skills required

# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN

# Excellent oral and written communication skills.

# Excellent customer service orientation

# Neutral accent 

Desired Skills:

# Ability to identify basic hardware parts and aware of basic hardware concepts

# User level familiarity with at least one e-mail client - Outlook, Notes etc..

# Skilled in commercially standard software applications and major desktop operating systems.

# Awareness of basic networking concepts and technologies.

# Questioning skills /probing skills, as relevant to the issue and level of the caller 

How To Apply:

Apply Here