Genpact Walk-in Drive in Gurgaon For Freshers/Exp From 5th to 9th November 2013

Genpact Walk-in Drive in Gurgaon For Freshers/Exp From 5th to 9th November 2013 


Company Name : Genpact 

Qualification     : B,Com,B.Sc,BBA,BCA,MBA/PGDM

Experience        : 0 - 5 Years

Job Location      : Gurgaon

Job Role           : International Voice


Job Description:

* Collect on B2C accounts
    
* Ability to deal with specific Inbound/Outbound calls from customers who are in debt Dialer based calling
    
* Provide payment plans basis customer requirement
    
* Recognise individual customer service needs and resolve their enquiry
    
* Ability to handle complaints and escalate where appropriate
    
* Excellent customer service, negotiation and communication skills with the ability to recognise and support the specific needs of the most vulnerable customers
    
* Work effectively as part of a team, recognising how teams can deliver great results
    
* Keen to progress to other levels and will consistently self assess your own performance against agreed targets by working closely with your manager
    
* Freshers can also apply

Desired Profile:

* Good analytical skills and strong customer focus
    
* Good interpersonal skills and ability to work independently
    
* Excellent communication and interpersonal skills

* Enjoy working as a team to deliver results 

Must:

* One copy of updated resume

* One passport photograph

* One photo-identity proof


Walk In Details:

Walk In Date: 5th to 9th November 2013 

Walk In Time: 10 AM  - 2 PM

Venue:

Genpact, 

Plot 22, Sector 18, 

Udyog Vihar, Gurgaon.

Contact Persons: Satuti,Neha Rai,Ipsita,Swati,Zeba