Freshers Job Opening in Chennai For Product Support Analyst by Thomson Reuters - BE,B.Tech,BS

Freshers Job Opening in Chennai For Product Support Analyst by Thomson Reuters - BE,B.Tech,BS


Company Name : Thomson Reuters

Qualification     : BE,B.Tech,BS

Experience        : 0 - 2 Years

Job Location      : Chennai

Job Role           :  Product Support Analyst 


Desire Profile:

* 0 -2 years of experience in a Contact Center or Support Desk environment

* Demonstrated customer and/or technical support experience

* Experience with Contact Center Operations and CRM functionality

* Excellent written, interpersonal communication and problem solving skills

* Ability to distill and communicate, both in verbal and written form, business and/or technical information in terms that are easily understood by staff and customers

* A good team player with the ability to work on own their initiative with minimal direct supervision

* Organized and detail oriented, with the ability to multi-task in a diverse and matrix environment

* Demonstrated ability to meet departmental deadlines and organizational goals using effective organization and planning skills

* In-depth knowledge of database searching and analysis functions, file management, electronic publishing, the literature scholarly and research process

* Knowledge of database design and content, hardware and software applications, electronic product delivery systems and emerging technology products

* Service oriented, with the ability to provide empathetic customer support within policy guidelines and established procedures

* Ability to meet deadlines

* Knowledge of production systems and processes


How To Apply:

Apply Here